taxes and duties outside the eu and us
For orders with a delivery address outside the EU, we offer VAT-free shopping as an extra service. Please do contact us trough e-mail for you request, then we will arrange it correctly for you.
Please note: Online orders with a delivery address outside EU and US could be subject to import duties, fees and local taxes levied by the destination
country and could be charged.
PaulPim cannot be held accountable for these additional costs, the recipient will need to pay for these charges.
As customs policies and import duties vary widely country to country. Our advice is to contact your local customs office before placing your order to have an estimated cost overview, so you can avoid unexpected charges.
taxes and duties to us
All orders to the United States under € 733,41 / $ 800 (including shipping costs) are free from local taxes, extra fees and import duties.
All orders above € 733,41 / $ 800 are automatically included with local taxes, extra fees and import duties in the checkout. By paying these extra costs while placing your order, you make sure that there will never be any extra charges due when receiving the order. This extra service is included by default to all orders to the united states and is not optional.
When returning an order that have been delivered to an address in the United States, your refund will consist of the amount paid for the returned goods. This means that refunds from PaulPim will not include shipping costs, local taxes and import fees. The reason for this is that the latter two have been paid by us for you in advance to your local Customs office (U.S. Customs and Border Protection) but only you as importer are able to request a refund.
Should you wish to receive a refund on local taxes and import fees please contact your local UPS or Customs office.