orders & shipping rates
• BENELUX FREE
• EUROPE SHIPPING COST WIL BE CHARGED TO YOUR ACCOUNT
• NORTH AMERICA. SHIPPING COST WIL BE CHARGED TO YOUR ACCOUNT
• OTHER DESTINATION SHIPPING COST WIL BE CHARGED TO YOUR ACCOUNT
* Please note: Online orders with a delivery address outside the European Union and US can be subjected to import duties, fees and local taxes levied by the destination country and could be charged.
Shipping rates will be calculated afterwards we contacted you by e-mail, finally when the payment is received by us we will ship your package asap.
Enjoy free delivery within BENELUX.
PaulPim will make sure your order will be delivered as soon as possible. Your order will be delivered within 3 to 5 business days. Shipments that take place out of Europe usually will take 5 to 8 business days.
shipping methods within The Netherlands
Delivery with PostNL
For all our shipments within The Netherlands we will ship your order with PostNL. Once your order has left us and is with PostNL, the first delivery attempt is usually made the next business day. If the addressee is not at home, PostNL may attempt to deliver your parcel to a neighbouring address. If this is unsuccessful, a second delivery attempt will be made the next day. The courier can also decide to bring your package to the nearest post office. You will receive a message in this case. If PostNL is unable to complete delivery, your parcel will be delivered to the nearest post office where it will remain for one week. You can pick up your parcel when it suits you best. Please bring a proof of identity with you. If no one comes to collect it in that time, the parcel will be returned to us.
Delivery at a PostNL location
If you prefer to pick up your order at a PostNL location, please get in touch with us true our e-mail or telephone. We will ship your package to your closest PostNL location and you can collect it when it suits your schedule. Your package will be held at this location for two weeks.
Pick up at PaulPim store
When the delivery address of your order is within The Netherlands, you can choose to pick up your package in our store.
shipping methods outside The Netherlands
Delivery with UPS
For our shipments outside The Netherlands, we use the Direct Delivery Only service by UPS. This service ensures that your package is delivered to the shipping address you provide and not to your neighbours. In case your parcel does not fit into your letterbox a signature is required.
UPS my choice lets you track your order easily and gives you the flexibility to reschedule your delivery. You can set vacation holds or reschedule the day for delivery which suits you best. When UPS fails to deliver your package after the third try, your order will be returned to PaulPim. We will contact you to make sure your package will get delivered as soon as possible.
Delivery at a UPS Acces Point
If you prefer to pick up your order at a UPS Access Point location, please get in touch with us via our, e-mail or telephone. We will ship your package to your closest UPS Access Point and you can collect it when it suits your schedule. Your package will be held at this location for five business days.